TYSM For Visiting Our FAQs Hub

Quickly find answers about our handmade ready-to-ship Signs & Décor + SVG Digital Downloads (software requirements & usage rights) + Shop Policies

Below is an easy breakdown for how 2 buy ⤵

3 Ways To Buy

  • ➊Digital Products

    These are the same files we use to make our own signs and goodies, now for other makers to enjoy!

    ⚡Download our SVGs and digital designs instantly, delivered directly to your email.

    🛍Simply pop as many as you want into your cart (it's a piece of cake!). 

    • Formats Included: SVG · PNG · DXF

    • No need for shipping, because no physical item ships

    • Instant product purchases are final 

    Shop SVGs 

  • ➋RTS Physical Products

    These include all of our current handmade signs, décor, and laser creations, ready to go. RTS Items are physical products that we've already made (in small batches) to purchase and listed as follows:

    📦Ready To Ship (RTS) Items: Pre-Made Products Ready 2 Buy, Box & Ship

    💵Pre-Order Items: Popular Picks (made-to-order) & Custom Creations (upon request)

    • Turnaround times are listed per product listing, review each listing carefully before purchasing

    • Add to cart for easy checkout

    • Shipping rates are calculated during the checkout process

    • Ships nationwide from Florida, USA

    • All sales are final

    Shop RTS 

  • ➌Custom + Personalized Orders

    📢1-13-26 to Present: Currently not accepting custom orders, but feel free to still reach out anytime.

    🎉Check out our SVGs to create your own custom creations!

    • Custom and more personalized orders are occasionally accepted

    • Submit an inquiry to check availability and current turnaround times

    • Average TAT is 3-4 weeks

    • All custom, personalized orders are final 

    Custom Orders 

Keep Scrolling 4 More ⤵

FAQ

💻Digital Design Files

Getting Started With SVGs

Our SVG files are cut-ready and typically include the shown shape (circle or rectangle) to make resizing your sign or project easier. Maker approved high-quality cut files. Try our Free Design download so you can test things out risk-free. Instant downloads are not a physical item. 

Required Software for Using Our Designs

Many laser and cutting programs accept SVG files, such as Cricut, Glowforge, Thunder Laser. Common programs used: LightBurn, Silhouette Studio, RDWorks, LaserGRBL and others. Designed for users already familiar with their cutting machine, software and digital download experience. 

Selling Items Made From Our Designs

Yes, a commercial license is provided with purchase for personal and small business use. Create and sell unlimited finished products. You just cannot resell, share or redistribute the digital files themselves.

Refunds For Digital Files

Digital sales are final. In the event of a technical issue (like the file won't open, corrupted download, ect.), email us and we'll help get it resolved. Our files are made by makers for makers, wishing you great creative success❣

 

📦Physical Signs & Handmade Décor 

Décor Signs are NOT Weatherproof

Our handmade décor items and door signs are not weatherproof! Clear enamel is applied for paint protection but our items are still made from woods, faux florals and decorative bows. Rain and sun will age wood and fade paint, florals and bows naturally over time. Best to keep them under a covered porch, behind a storm door or indoors. We do not replace décor items that have been exposed to extreme weather conditions, water damage or from regular wear and tear.

Sold Out Items

If an item you love is sold out, it may be due to limited quantities made or seasonal availability. Follow us on our socials or subscribe to our emails to stay updated on restocks and new releases(!). 

 

🚚RTS Orders, Shipping & Policies 

Absolutely No Refunds, Returns, or Cancellations 

All sales are final on all RTS décor and digital download products. Our physical items are handmade so turnaround times do vary. We do our best to fulfill orders promptly without compromising quality. Only purchase RTS décor items if you're willing to be patient. In the event that your physical item arrives damaged during shipping email us so we can assist you with filing a claim with the shipping carrier. Read our complete Refund Policy for more details.

Turnaround Time For RTS Items

RTS turnaround times are listed in the product description or in your confirmation email directly from us. Be sure to review this information before purchasing. Need it sooner? Email us and we'll see what we can do. Refunds will not be issued based on turnaround times once orders are processed.

Shipping Delays

Turnaround times for physical items do not include shipping transit time. Once your order is shipped and in the hands of the carrier, shipping transit delays are beyond our control. Most packages do arrive within a few days, but delays can occasionally extended up to 4 weeks. We do not control the Postal Service or transit times. Read our complete Shipping Policy for more details.

Local Pick-up

Local pick-up is not available. Nationwide shipping rates calculated at checkout. To arrange an order for pick-up contact us; shipping costs can be refunded or a one-time discount code will be provided.


❓Top Question

Do We Sell On Etsy

Nope! We only sell here, through are own site. Between high fees, limited customization options for customers, plus zero seller support (yup, our Etsy shop was shut down without any explanation and zero feedback, ugh!)- no thanks, they were not the right fit. We love to provide our handmade décor and design creations directly to our customers. Fuck Etsy! 

Our Promise

As creative makers too, we truly wish fellow makers continued creativity & success! We can't wait to craft even more handmade signs, décor & design creations for you. Your support means the world to us and we're so grateful to have you as part of our small business journey.

~ Jack & Jens

Thank You for shopping small